The Saskatchewan Research Council (SRC) has achieved ISO 9001:2008 certification, the world’s most widely recognized standard for Quality Management Systems (QMS). This achievement demonstrates our commitment to delivering the highest levels of quality and world-class client service. SRC’s QMS is comprised of policies, procedures and instructions based on a system of checks and balances that keep employees informed and on track with various business tasks.
As well as helping to meet clients’ expectations and needs, ISO 9001 provides a framework for continually improving applications, processes and systems; ensures products meet or exceed the expectations of clients; enhances client support and service by monitoring performance; and meets clients, statutory and regulatory requirements.
“Quality is a core value at SRC so pursuing ISO 9001 was the next fundamental step to ensure continuous quality improvements,” said Dr. Laurier Schramm, President and CEO of SRC. “This successful certification further validates SRC’s position as one of Canada’s leading providers of RD&D and will help to improve process efficiencies, product quality and client service.”
ISO certification is voluntary and compliance must be verified through an independent agency on a regular basis. Yearly audits will be conducted to maintain SRC’s certification status, and a more extensive audit will be completed once every three years for certification renewal. SRC received its ISO 9001 certification following a multi-phase assessment process by an independent, internationally accredited certification company.
This new certification adds to the three ISO 17025 accreditations that SRC’s Geoanalytical Laboratories, Environmental Analytical Laboratories and Petroleum Analytical Laboratories already possess.